Payment for your order can be made via one of the following methods

Paypal  - secure payment method using visa, mastercard or your bank account. Please note, payments made from your bank account may take up to a week to clear through paypal. You do not need a paypal account to use this method

Visa or Mastercard - follow the steps in checkout to pay via our website.  If you would prefer to give your credit card details over the phone rather than on-line, please contact us on 02 4576 4301.

Direct deposit - Our bank account details will be provided after checkout. Payments can take up to 2 business days to clear into our account. Payment is required within 7 days of placing your order. If payment is not received or contact made within this time your order will be cancelled.

Orders will be sent within 24 hours of receiving your cleared payment.

Shipping

Currently we only ship within Australia and to New Zealand.

Shipping depends on the weight of your order and will be calculated during checkout.

Were possible, we reuse packing boxes. The 'peanuts' you may receive with your order are biodegradable as are the cellophane bags we use. If your order is shipped in a prepaid bag, these can be recycled in your kerbside recycling bins in most council areas.

FREE SHIPPING applies to cloth pads, sandwich/snack wraps and pockets, baby sling rings, Hanky Panky hankies and produce bags.

EXPRESS POST and REGISTERED POST Australia wide is available - please add to your cart during checkout.

Packaging

Depending on what you have ordered, you will receive your order in one or more of the following shipping containers:

Pre-paid satchels - these usually can be recycled in your kerbside recycling bin.

Boxes - we reuse boxes for our shipping. They may not look as pretty as new but are a lot more eco friendly! Please reuse or recycle when you receive your order

"peanuts" - The loose fill protective packaging that may be in your box is manufactured from Australian grown wheat. It is reusable, compostable, and will disintegrate quickly when in direct contact with water, so it can be flushed down the drain or the toilet. We recommend placing it in your compost, as it breaks down readily and can be reused to nourish the earth from which it came!